FAQ

Frequently Asked Questions


Where do I start?
Welcome!

First try The FREE Starter Kit and after that begin the 7 Days of Support program to give you a taste of self-study for healing vertigo and tinnitus.

Learn more on our FAQ video channel

Visit our FAQ video channel to learn more about healing vertigo or tinnitus with neuroplasticity.

I just signed up but I can’t find my confirmation email?
Try these things:

(1) Maybe you made a simple error when typing your email address. Try signing up again.
(2) Check if the email has landed in your junk mail or promotions tab.
(3) For further support about getting started and logging in, watch this support video.

How do I find my free Rock Steady workbook that comes with my Rock Steady book?

You will find the URL on page 50, at the end of Chapter 2, as well as at the end of the Closing Words on page 269.

What is integrative medicine?
Integrative medicine is a patient-centred approach to health, where patient and practitioner are equal partners in the process of healing.

This approach differs from conventional treatments in that a personalised strategy for healing is developed, taking into account mind, body, spirit and community. It draws upon an array of evidence-based scientific disciplines and encourages using the best medical investigation pathways at hand.

The World Health Organization (WHO) defines health as “a state of complete physical, mental and social wellbeing and not merely the absence of disease or infirmity.”

What is Self-Study?

Self-study according to dictionary.com is defined as:

  • the study of something by oneself, as through books, records, etc., without direct supervision or attendance in a class: She learned to read German by self-study.
  • the study of oneself; self-examination.
What investigations or tests should I get prior to starting ROCK STEADY?
Seek medical clearance from your doctor. Your doctor may refer you to see an Ear Nose and Throat (ENT) surgeon or a neurology specialist to further investigate your symptoms. Trust your doctors.

Regardless of your diagnosis, ROCK STEADY is suitable for all forms of vertigo, dizziness or tinnitus. It offers tools and resources for using neuroplasticity to heal.

What if my login doesn’t work after my ROCK STEADY PIT STOP?
There are three ROCK STEADY PIT STOPS for all members of ROCK STEADY. These are program pauses for you to track your progress as you go through ROCK STEADY. The PIT STOPS happen at Week 0 (upon signing up), Week 7 and Week 13. During these PIT STOPS you cannot login to your program! You must pause and complete your ROCK STEADY questionnaire score.

After completing your score,you may need to wait 15 minutes until your email login is reactivated. If you are having trouble logging in after waiting for 30 minutes, please email admin[at]seekingbalance.com.au for further technical support.

Can I still learn something from ROCK STEADY if I am already a professional?

Yes. This self-study process is relevant for all professionals whether you are a psychologist, vestibular physiotherapist, audiologist, yoga teacher, meditation teacher, martial arts teacher, spiritual healer, Shamanic Priestess, medical doctor or functional neurology therapist.

The ROCK STEADY Process teaches you how to deeply listen to the wisdom within your own body and to take a fresh approach. You learn how to let go of prescriptions, external rituals, rules or regimes. There is no substitute for going through the ROCK STEADY process of self-study and experiential learning.

To gain enhanced professional expertise in this realm, you might consider doing professional mentoring so that you can use integrative neuroplasticity to boost both your personal and professional life. Contact us if you are interested to learn more.

Can I book in a single 1-hour session with you?

I offer limited 1-hour private sessions for ROCK STEADY members. Not everyone needs therapy or 1:1 support. Before you apply to talk with me, try the free resources and explore the self-study options to see if this provides you with the solutions you need. For many people, this will be enough.

What happens when I start ROCK STEADY?

Firstly, you get your ROCK STEADY score for tracking your progress. Then you begin using the Modules in your own time and at your own pace. You choose how you use the program and what you do in your daily practice.

During the ROCK STEADY program you will receive one or two emails per week from me offering you encouragement and guidance as you undertake the Modules within the program. You can share your insights and successes with me by hitting reply to any of these emails (the ROCK STEADY Program does not include private email therapy or private therapy sessions).

If you would like further support you can join our Monthly LIVE ROCK STEADY group calls. You are also invited to use the ROCK STEADY Facebook group for connecting with your peers.

For all admin/tech support please email: admin[at]seeingbalance.com.au

What are your rates Joey?
Working privately with me is a significant investment in your health and well-being. The cost of this service reflects the time I commit to supporting your recovery process. I work with only a handful of clients each year. See my rates here.
Can I apply for a ROCK STEADY scholarship?
Yes you can! ROCK STEADY scholarships are for anyone experiencing financial duress. Please complete this application.
What if computer screens make me feel dizzy?
It’s not uncommon for display screens to provoke discomfort, especially during migraine, PPPD, or acute incidents of vertigo such as a recent bout of Meniere’s or labyrinthitis. It’s a sign that the brain is undergoing a period of change and may benefit from rest (for example darkness and stillness). Screen sensitivity can pass in less than an hour, or it may take a day or two. It’s important not to push yourself or you risk exacerbating it.

I provide a lot of audio resources (listen to my neuroplasticity for vertigo and tinnitus play list) so that you can close your eyes and simply listen without using screens. There are also transcripts or ‘read-only’ screens you can print to read. I suggest you experiment with my free resources, and I don’t recommend that you invest in my programs until you can manage the free resources comfortably.

To make active changes to your brain and body, you need ‘neural space’ for learning. When you’re in a state of heightened sensitivity, you may benefit from reducing your stimulation load, rather than increasing it. (You learn more about this in ROCK STEADY.) Once your screen sensitivities have settled, you can then comfortably engage in eLearning.

Remember that this is an investment in your future and there is no benefit in getting started before you are feeling ready.