FAQ

Frequently Asked Questions


  • What is the integrative medicine approach to vertigo and tinnitus?

Integrative medicine is a patient-centred approach to health, where patient and practitioner are equal partners in the process of healing.  

This approach differs from conventional treatments in that a personalised strategy for healing is developed, taking into account mind, body, spirit and community.  It draws upon an array of evidence-based scientific disciplines and encourages using the best medical investigation pathways at hand.

The World Health Organization (WHO) defines health as “a state of complete physical, mental and social wellbeing and not merely the absence of disease or infirmity.”  

Integrative medicine is firmly grounded in this definition.  Using the fundamentals of neuroplasticity I developed effective self-study and video therapy methods, so that integrative support is accessible for more people to achieve better outcomes.

  • What happens when I start ROCK STEADY?

During the ROCK STEADY program you will receive ~two emails per week from me offering you encouragement and guidance as you undertake the Modules within the program.  You can share your insights and successes with me by hitting reply to any of these emails.  The ROCK STEADY Program does not include private email therapy or private therapy sessions.  

If you would like further support you can sign up to any upcoming LIVE ROCK STEADY group calls.  I endeavour to offer LIVE programs intermittently throughout the year.  You are also invited to use the ROCK STEADY Facebook group for connecting to others.

For all admin/tech support please email: admin[at]seeingbalance.com.au 

NOTE: You can book an initial consultation with me to arrange a 30 minute video call together.  Or you may choose to apply to The Beautiful Balance Program (please read about gettingprivate therapy).  

Lastly, if you feel over the next few months that you have a recovery story to share with the community as a case study please contact me so that we can arrange a video call together.  I want to share your success and inspire others.  Enjoy finding your steadiness 😉  Take your time.  There is no rush to heal.

  • Can I book in a single 1-hour session with you?

Yes you can! Not everyone needs therapy or 1:1 support.  Before you book in, try the free resources and explore the self-study options to see if this provides you with the solutions you need.  For many people, this will be enough.  

My private therapy sessions are for people who are seeking a deeper level of holistic support (physical, mental, emotional and spiritual) for lasting transformation.

For this reason, I don’t encourage single session consultations unless you have a good reason for it.  To get the best results, I recommend committing to a period of time as in my 6-month Beautiful Balance program.  In a single session, I can support you toward your own insights but we are limited in what can be achieved as neural changes require time and commitment.    

  • What are your rates Joey?

Working privately with me is a significant investment in your health and well-being. The cost of this service reflects the time I commit to supporting your recovery process.  I work with only a handful of clients each year.

When you become one of my private clients, you gain years of experience in understanding the neuroplasticity recovery process and how to overcome audio-vestibular symptoms.  See my rates here.

  • Can I see you in person, face-to-face in Geelong?

I encourage my private clients to use Zoom video/audio calls for our 1-hour sessions.  

In my experience, clients get better outcomes when they develop the independence to access audios, videos and worksheets for support from home (watch this video about it here).  These clients demonstrate more problem-solving behaviours and proactively use email support to reach out as needed.  I observe that clients who only attend face-to-face sessions (like the traditional model of therapy) demonstrate more co-dependency behaviours and make slower progress.  

I highly recommend you take advantage of the self-study programs and video therapy within Beautiful Balance.  For face-to-face work, I recommend that you consider a personal retreat with me.

  • What if computer screens make me feel dizzy?

It’s not uncommon for display screens to provoke discomfort, especially during migraine or acute incidents of vertigo such as a recent bout of Meniere’s or labyrinthitis.  It’s a sign that the brain is undergoing a period of change and may benefit from rest (for example darkness and stillness).  Screen sensitivity can pass in less than an hour, or it may take a day or two.  It’s important not to push yourself or you risk exacerbating it.

I provide a lot of audio resources (listen to my neuroplasticity for vertigo and tinnitus play list) so that you can close your eyes and simply listen without using screens. I suggest you experiment with my free resources, and I don’t recommend that you invest in my programs until you can manage those comfortably.  

To make active changes to your brain and body, you need ‘neural space’ for learning.  When you’re in a state of heightened sensitivity, you may benefit from reducing your stimulation load, rather than increasing it.  (You learn more about this in ROCK STEADY.)  Once your screen sensitivities have settled, you can then comfortably engage in eLearning.  

Remember that this is an investment in your future and there is no benefit in getting started before you are feeling ready.

  • Where do I start if I am new to this?

Welcome!  You can explore The Seeking Balance FREE Starter Kit to get a free BODY SCAN audio or you can begin the 7 Days of Support program to give you a taste of self-study for vertigo and tinnitus.  

I highly recommend that you put 1 hour aside to watch the Master Class for Vertigo and Tinnitus (which you get when you sign up for the free Starter Kit).

  • I just signed up but I can’t find my confirmation email?

I understand! Try these things:

  1. Maybe you made a simple error when typing your email address. Try signing up again.
  2. Check if the email has landed in your junk mail or promotions tab.  
  3. For further support about getting started and logging in, watch this support video.